For Parents

School District Broadcast email Notes:
All school district email broadcasts use a product called SchoolMessenger.  In order for SchoolMessenger to be able to email you, a few things have to happen.  

1.  FinalForms data for your students should be complete and signed-off/confirmed by the parent/guardian.
2.  We have to do some internal processes that bring the information into our databases, which can take a few days.
3.  Once we complete step 2, follow the steps in this SchoolMessenger Parent Steps to complete the setup in PowerSchool Parent Portal.

If you feel you have done all the above but are still not receiving emails, follow these steps for some troubleshooting:
1.  Add broadcasts@schoolmessengermail.com  as a contact in your email system.  This can help your email recognize these as desired emails to receive.
2.  Check your Spam folder. You may need to add us as a contact. 
3.  Check your unsubscribe settings. You may have inadvertently "unsubscribed" to one of our earlier messages in the past and this may have resulted in you not receiving any future emails.    
4.  Update Final Forms with any new contact information (i.e., did you change your email address and not update Final Forms)

If you are still unable to receive emails, please email helpdesk@mlschools.org and we will look into this right away.

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