For Parents

School District Broadcast email Notes:
All school district email broadcasts use a product called SchoolMessenger.  In order for SchoolMessenger to be able to email you, a few things have to happen.  

Part 1
1.  FinalForms data for your students should be complete and signed-off/confirmed by the parent/guardian.
2.  We have to do some internal processes that bring the information into our databases, which can take a few days.
3.  Once we complete step 2, follow the steps in this SchoolMessenger Parent Steps to complete the setup in PowerSchool Parent Portal.

Part 2
If you feel you have done all the above but are still not receiving emails, follow these steps for some troubleshooting:
1.  Add [email protected]  as a contact in your email system.  This can help your email recognize these as desired emails to receive.
2.  Check your Spam folder. You may need to add us as a contact. 
3. Verify your settings per step 3 above via the PowerSchool Parent portal and going to School Messenger to check your communication preferences for each student (must be done for each student separately).
4.  Re-verify your Final Forms contact information Form for each of your students (i.e., did you change your email address and not update Final Forms)

If you are still unable to receive emails, please email [email protected] and we will look into this right away.

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